In these terms and conditions, “we” “us” and “our” refers to The Trustee for Aero Trust (a.k.a Aero Group, Aero Group Australia, Aero Accounting Group, Aero Tax). Your access to and use of all content on this website is provided subject to the following terms and conditions.
We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.
Our Website Services
Intellectual Property Rights
Limitation of Liability
Bookkeeping & Payroll Services – Contract
Services to be Provided
The Trustee for Aero Trust will provide bookkeeping and payroll services, which will be conducted in accordance with the relevant professional and ethical standards issued by the Accounting Professional & Ethical Standards Board Limited (APESB).
The Australian taxation laws requires business owners to keep adequate and accurate records and to file the relevant returns with the Australian Taxation Office within the required time limits
All information and documents relevant to the proper performance of the assignment must be provided in a reasonable time prior to any lodgement dates. This includes promptly advising us of anything that occurs during the assignment to render information already provided misleading or incomplete, or advising of any change in your circumstances relevant to the work. Failure to provide complete information and documents in a timely manner may incur extra charges
If during this engagement, you become aware of any conflict of interest, or there is a change of circumstances which may result in a conflict, you must advise us.
There are provisions in the Taxation Administration Act 1953 that may provide you with “safe harbours” from administrative penalties for incorrect or late lodgement of returns if, among other things, you give us “all relevant taxation information” in a timely manner. Any failure by you to provide all such information and documentation, both voluntarily and in answer to our questions, may affect your ability to access the safe harbour provisions and will be taken into account when assessing the extent to which we have discharged our obligations to you. This means it is to your advantage to give us all information necessary for us to do the work.
You are required to arrange for reasonable access by us to relevant individuals and documents, and you shall be responsible for both the completeness and accuracy of the information supplied to us.
We will act in your best interest to the extent that those actions comply with the law. We will separately account to you for all money and other property received from you or for you other than money received from you in payment of our fees for services already rendered.
Oral advice that is not confirmed by us in writing is merely our preliminary view and is not to be relied on by you. It is our policy to confirm in writing all tax advice which you may justifiably rely on.
Our communications to you may contain information or advice relating to taxation and superannuation issues. They do not constitute financial product advice. The Trustee for Aero Trust is not required to hold an Australian Financial Services License to provide you with this information or advice. A professional financial planner should be consulted in relation to financial investments.
Involvement of Others
Where, as part of our engagement, the services of an external consultant or expert are required, an estimated cost and timeframe and involvement will be provided to you for your approval.
The Trustee for Aero Trust on occasion outsources administrative tasks to subcontractors in Malaysia. All outsourced worked is quality assured by The Trustee for Aero Trust. Acceptance of our services in conjunction with this engagement document indicates your acceptance of the potential use of outsourced services. Where the outsourced service requires the disclosure of personal information to an overseas recipient a consequence of your consent is that The Trustee for Aero Trust will be required to take reasonable steps to ensure that the Australian Privacy Principles are complied with by the overseas recipients of the Personal Information.
Storage of Personal Information
By signing our terms and conditions disclaimer and accepting these services you acknowledge and agree that your personal information may be in stored in Australia and/or overseas.
Ownership of Documents
All original documents obtained from you arising from the engagement shall remain your property. However, we reserve the right to make a reasonable number of copies of the original documents for our records.
Our engagement will result in the production of financial statements and business activity statements. Ownership of these documents will vest in you. All other documents produced by us in respect of this engagement will remain the property of the firm, subject to any statutory obligations.
The firm has a policy of exploring a legal right of lien over any client documents in our possession in the event of a dispute. The firm has also established dispute resolution processes.
As set out in ‘What is Included’ section in the Pricing section of your contract.
For all services that have been delivered based on a recurring contract basis, all services are deemed to have been completed after the issuance of each invoice. If there are any issues with the services provided on the recurring contract basis, we guarantee that, if the issue was caused by a lack of due diligence and skill on our part, we will rectify this at no cost to the customer in a timely manner.
For all services that have been delivered based on a one-off contract basis, all services are deemed to have been completed after the issuance of each invoice. If there are any issues with the services provided on the one-off contract basis, we guarantee that, if the issue was caused by a lack of due diligence and skill on our part, we will rectify this at no cost to the customer in a timely manner.
For ceasing services either on the recurring contract or the one-off basis, customers will need to complete the off-boarding process in a timely manner for us to proceed. Customers who fail to complete the off-boarding process in a timely manner will still be bound by the terms of the contract.
The Trustee for Aero Trust. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of our service. We use your Personal Information only for providing and improving our service. By using our service, you agree to the collection and use of information in accordance with this policy.
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, address, email, phone number, ABN, TFN (“Personal Information”). The Trustee for Aero Trust like many service operators, collects information that you provide to us whenever we perform our service. This information may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this. Additionally, in the course of providing the work, we may also collect personal financial and non-financial information about you and your business such as profit and loss statement, balance sheet, cash flow statement, bank statements, business applications used, etc.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may help us improve our service to you.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Our fees will be billed based on our specified agreement. This fee arrangement is not subject to change unless there is written authorisation and agreement from an authorised The Trustee for Aero Trust representative. Should such a circumstance occur, you will be advised beforehand. Accordingly, a new proposal will be issued to you during such an instance.
We provide an estimate of your fees for the year based on providing services using a per hour basis. This estimate is based on previous financial year fees or any other information available to us at the time of preparing this estimate. Any additional costs that may be incurred during the duration of the engagement by services not included in the current agreement will be first discussed with you. If you are on our ‘On-Plan’ package, any additional cost may be direct-debited by the due date of the invoice without prior notice if there are no ongoing disputes regarding the additional works completed.
Interest charges: Where a sum is required to be paid under this Agreement but is not paid before or on the date the parties agreed, the party due to pay the sum shall also pay interest on that sum at the interest rate for the period beginning with that date and ending with the date the sum is paid (and the period shall continue after as well as before judgement). Interest shall accrue on a daily basis and be compounded quarterly at a rate of 12% p.a.
Debt Collection Agencies: When necessary, and at the Company’s discretion, debt collection agencies may be appointed to recover any overdue amount due to the Company by the owing parties. The Owing Parties/Clients are required to indemnify The Trustee for Aero Trust for the reasonable cost and expenses incurred in the debt recovery process.
Termination for Cause
Either party to this Agreement may terminate the Agreement if the other party defaults in the performance of any of its material duties and obligations and the default is not cured within ten (10) days of the receipt of notice of said default, or if the default is not reasonably curable within said period of time, unless the defaulting party commences cure within said period of time and diligently proceeds to cure the default.
In addition, either party may immediately terminate this Agreement by giving written notice to the other party if the other party is insolvent or has a petition brought by or against it under the insolvency laws of any jurisdiction, if the other party makes an assignment for the benefit of creditors, if a trustee, or similar agent is appointed with respect to any property or business of the other party, or in the case of the Client, if the Client materially breaches its obligations to make payment pursuant to this Agreement.
Our fees are due and payable within 7 days of invoice date. We reserve the right not to undertake any further work or incur costs until outstanding invoices are paid in full.
Our experienced accountants have all the qualifications necessary to handle any accounting task. Your tax return is in good hands!
Our close-knit team is interested in your tax journey and will be able to provide services tailored to your specific needs.
Our tax preparation fees are deducted from your refund, so there is no stress of upfront payments.
We are confident we can give you top-end services but if you still have your doubts, book a consultation with us and we will come up with a solution for you.